Privacy Policy

This policy explains what information SWME TRADE collects through this website, how we use it, and the choices you have.

Last updated: 2026-09-20. This policy covers only this website and communications with us — it does not cover third-party websites linked from these pages.

1. Who We Are

This website is operated by SWME TRADE, a landscaping stone materials supplier based in Dalian, Liaoning, China. For any privacy question or request, contact us at info@gardenstoneexport.com or via WhatsApp .

2. Information We Collect

We only collect information you choose to send us, through the following channels:

Quote and sample request forms — product interest, required specification, quantity, packaging preference, application, destination country and port, company name, email address, WhatsApp number and any message you write.
Direct email or WhatsApp — whatever details you include in your message, such as your name, company, contact details and project requirements.
Sample shipments — if you request a sample, we use the shipping address and recipient details you provide to send it.

The website itself is static: it does not require an account, does not run user registrations, and does not collect personal data simply from browsing the pages.

3. How We Use Your Information

Information you submit is used only to:

Prepare and send quotations, specification sheets and pricing
Answer product, sample, shipping and order questions
Arrange sample delivery and, if an order follows, shipping documentation
Follow up on your inquiry by email or WhatsApp

We do not sell, rent or trade your personal information. We do not use your details for unrelated marketing lists, and we do not add you to newsletters you did not ask for.

4. Legal Basis (for EU/EEA Buyers)

If you contact us from the EU/EEA, our legal basis for processing your data is Article 6(1)(b) GDPR — steps taken at your request prior to entering into a contract (quotation, samples, order handling) — and, where follow-up communication is concerned, our legitimate interest in responding to potential business partners (Article 6(1)(f)).

5. Sharing and Disclosure

We share your information only where necessary to serve your inquiry:

Logistics and courier partners — recipient name, address and phone number, solely to deliver samples or goods you ordered
Legal requirements — where disclosure is required by applicable law, regulation or valid government process

We never share your information with advertisers or data brokers.

6. Data Storage, Retention and Security

Inquiry emails and form submissions are stored in our company email systems and are accessible only to authorized sales staff. We keep inquiry records for as long as needed to handle your request and maintain a normal business relationship; if no business follows, we delete or anonymize inquiry data within a reasonable period. We apply reasonable technical and organizational safeguards appropriate to a small trading business; no method of transmission over the internet is 100% secure, so please do not send payment details or identity documents by email.

7. Cookies and Analytics

This website does not currently set advertising or tracking cookies. If we later add an analytics tool (for example, Google Analytics) to understand how visitors use the site, we will update this policy before doing so. Your browser may store basic technical data (such as cached pages) as part of normal web browsing.

8. Third-Party Links and Services

Our pages link to WhatsApp (wa.me) for convenient contact, and may reference other third-party websites. When you follow those links or open WhatsApp, the respective provider's privacy policy applies to their handling of your data.

9. Your Rights

Depending on your location (including under the EU/EEA GDPR), you may have the right to:

Request a copy of the personal data we hold about you
Ask us to correct inaccurate details
Ask us to delete your inquiry data ("right to be forgotten")
Object to or restrict our processing

To exercise any of these rights, email info@gardenstoneexport.com — we will respond within a reasonable time frame and verify your identity where necessary. You also have the right to lodge a complaint with your local data protection authority.

10. Children's Privacy

This is a B2B website aimed at businesses and professionals. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this policy as our website or business practices evolve. The "last updated" date at the top shows the current version; significant changes will be reflected on this page before they take effect.

This policy is a template prepared for SWME TRADE's typical data handling. Before launch, have it reviewed by a legal professional against your actual IT systems (email hosting, CRM, analytics) and applicable law.